Join the PASSi Family

Position Summary: The Korean Community Coordinator is responsible for scheduling clients and caregivers to provide the highest quality service to clients with an emphasis on creating extraordinary relationships. The Korean Community Coordinator collaborates with the Homecare Department, Nurse Department, and Managed Care Organizations (MCOs) to ensure clients receive the best possible care in their homes and community.

Duties and Responsibilities:

• Promote home care services, vocational training, and various social services to individuals, local businesses, faith and community based organizations.
• Interact with participants and home health aides via telephone, email or in-person to provide excellent customer service and support for home healthcare services and needs.
• Be able to multi-task between scheduling, recruiting and onboarding new home health aides.
• Create and maintain client file and home health aide records.
• Enter scheduling data, detailed notes and document issues and/or concerns into a scheduling software program.
• Monitors and addresses Electronic Visit Verification (EVV) and clocked timesheets for caregivers to ensure payroll is processed timely.
• Serve as a liaison between case managers, Area Agency on Aging (AAA) officials, Managed Care Organizations (MCOs), home health aides, and home care clients (and their families as needed) to ensure seamless delivery of services.
• Assist management in the development of linguistically and culturally appropriate outreach strategies.
• Develop bilingual outreach materials.
• Provide interpretation as required at home health aide certification sessions, in-service trainings, intake assessments, etc.
• Attend and contribute to agency staff meetings and represent agency at community events as needed.

Qualifications

• Bilingual proficiency in English and Korean.
• US college degree preferred.
• One year community outreach and/or health education experience preferred. Demonstrated knowledge of Asian communities in Philadelphia a plus, particularly the Korean community.
• Ability to build trust quickly with community members and agency partners.
• Excellent customer service skills.
• Ability to work as part of a team or independently as duties require.
• Demonstrated ability in setting and achieving goals within a given timeframe.
• Strong communication skills, both verbal and written.
• Willingness to work some evenings and weekends; local travel required.
• Knowledge and ability to accurately enter data into computer software.

Full and Part-time Positions Available

Position Summary: The home health aide (HHA) is a non-professional employee trained to provide personal care and related homemaking services to enable the client to achieve and/or maintain optimal independence with ADL (activities of daily living). Under supervision and in accordance with PASSi policies, provides care following the client’s care plan.

Duties and Responsibilities 

• Enables clients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families. 
• Provides personal care, including oral hygiene, skin, hair and nail care, and shaving male clients. 
• Assists with positioning clients to maintain proper body alignment and skin integrity. 
• Assists client with medications which are ordinarily self administered.  Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene. 
• Takes and records blood pressure, temperature, pulse and respiration if required in care plan. 
• Assists client to achieve maximum self-reliance through relearning and modifying activities of daily living. 
• Plans, shops for, and prepares nutritious meals, including special diets when required.
• Helps with general light housekeeping.
• Promotes mental alertness of client through conversation and purposeful activity.
• Promptly reports changes in the client's condition, behavior or appearance to the Supervising Nurse.
• Completes appropriate records on a daily basis in accordance with Agency policy and procedure.
• Attends in-service programs as scheduled.

Qualifications

• Bilingual Korean/English is a plus
• Employment contingent upon criminal background check free of prohibitive offenses. 
• Must be legally available for work in the United States 
• High school diploma or GED preferred. 
• Valid driver’s license preferred.
• Ability to follow oral and written instructions. 
• Ability to complete simple reports. 
• Ability to maintain confidentiality of client information. 
• Ability to demonstrate tact and good judgment in working with those who are ill and their family/significant others. 
• Ability to use good mechanics to meet physical job demands.