Community Coordinator/Market Navigator

Community Coordinator (50%)



Position Duties and Responsibilities

Ø Promote home care services and home health aide employment opportunities at local businesses, faith and community based organizations, and local expos and fairs.

Ø Assist management in the development of linguistically and culturally appropriate outreach strategies to increase home care service utilization in the South Asian community.

Ø Work with administrative staff to develop bilingual outreach materials.

Ø Collaborate with government, independently owned, and faith and community based organizations to ensure seamless delivery of home care services.

Ø Provide written and verbal interpretation services as needed.

Ø Aide HR in hiring of new home health aides.

Ø Set-up and maintain client records and aides’ schedules.

Ø Communicate and maintain relationships with Area Agencies for Aging.

Ø Download and maintain service authorizations from counties and independent coordination agencies.

Ø Attend and contribute to agency meetings and represent the agency at community events.

Ø Assist in organization and recruitment of direct care worker certification classes. 

Marketplace Navigator Position (50%)


Duties and Responsibilities

Ø Distribute and publish language appropriate and culturally relevant information on health insurance and coverage to South Asian Americans in the community.

Ø Organize two (2), one-hour language appropriate and culturally relevant health insurance educational community workshops in the Philadelphia area.

Ø Recruit and enroll South Asian individuals in health insurance through CHIP or Medicaid (State Medical Assistance), or the Special Enrollment Period of the Health Insurance Marketplace, based on their eligibility.

Ø Provide translation services for program materials, flyers, and evaluation materials.

Ø Attend necessary trainings and workshops on health insurance, Marketplace, Open Enrollment, CHIP enrollment, and Medicaid enrollment arranged by PASSi.

Ø Attend outreach events and conduct educational workshops in the South Asian community.

Ø Maintain an accurate count of all individuals assisted with health insurance enrollment by retaining a copy of their signed consent forms.

Ø Help existing clients with information, eligibility determinations, or reporting change in circumstances for the clients.

Ø Follow-up with clients on the submission of documents, and during Open Enrollment.

Ø Represent clients in Marketplace appeal cases, including submitting appeals and for appeal hearings.

Ø Track total amount of informational sheets and flyers distributed during outreach.

Ø Collect all consent forms for each enrollment and submit to Navigator Program Manager.

Ø Report to Program Manager once a week by submitting weekly reports of health insurance enrollment and outreach events.

Ø Attend and contribute to monthly Navigator meetings.


Ø A minimum of an Associates or Bachelor’s degree required.

Ø A minimum of 12 months experience conducting community outreach and/or health education preferred.

Ø Demonstrated knowledge of the local South Asian community required.

Ø Ability to build trust quickly with community members and agency partners.

Ø Excellent customer service skills.

Ø Ability to work as part of a team or independently as duties require.

Ø Bilingual proficiency in English and at least one South Asian dialect is mandatory such as Hindi and/or Gujarati required.

Ø Strong communication skills, both verbal and written.

Ø Willingness to work some evenings and weekends.

Ø Strong proficiency with Microsoft Office Suite. 

Application Procedure:

PASSi is an equal opportunity employer. Interested applicants are invited to email a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.



PAJC Updates

July 2017 

Upcoming Events
July 3rd: Going to Bank/Independence day Cooking Art
July 17th:Lecturer-Mr. Hong T. Jung
July 28th: Monthly Mini Concert
July 31th: Mini Olympic

 July 31th: HHA Training


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PASSi's Founder and Executive Director, Im Ja Choi, was honored as the keynote speaker for Penn State Abington's Fall 2014 Commencement on December 19, 2014, in front of an audience of over a thousand people. 

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