|
Community Coordinator (50%)
Position Duties and Responsibilities
Ø Promote home care services and home health aide employment opportunities at local businesses, faith and community based organizations, and local expos and fairs.
Ø Assist management in the development of linguistically and culturally appropriate outreach strategies to increase home care service utilization in the South Asian community.
Ø Work with administrative staff to develop bilingual outreach materials.
Ø Collaborate with government, independently owned, and faith and community based organizations to ensure seamless delivery of home care services.
Ø Provide written and verbal interpretation services as needed.
Ø Aide HR in hiring of new home health aides.
Ø Set-up and maintain client records and aides’ schedules.
Ø Communicate and maintain relationships with Area Agencies for Aging.
Ø Download and maintain service authorizations from counties and independent coordination agencies.
Ø Attend and contribute to agency meetings and represent the agency at community events.
Ø Assist in organization and recruitment of direct care worker certification classes.
Marketplace Navigator Position (50%)
Duties and Responsibilities
Ø Distribute and publish language appropriate and culturally relevant information on health insurance and coverage to South Asian Americans in the community.
Ø Organize two (2), one-hour language appropriate and culturally relevant health insurance educational community workshops in the Philadelphia area.
Ø Recruit and enroll South Asian individuals in health insurance through CHIP or Medicaid (State Medical Assistance), or the Special Enrollment Period of the Health Insurance Marketplace, based on their eligibility.
Ø Provide translation services for program materials, flyers, and evaluation materials.
Ø Attend necessary trainings and workshops on health insurance, Marketplace, Open Enrollment, CHIP enrollment, and Medicaid enrollment arranged by PASSi.
Ø Attend outreach events and conduct educational workshops in the South Asian community.
Ø Maintain an accurate count of all individuals assisted with health insurance enrollment by retaining a copy of their signed consent forms.
Ø Help existing clients with information, eligibility determinations, or reporting change in circumstances for the clients.
Ø Follow-up with clients on the submission of documents, and during Open Enrollment.
Ø Represent clients in Marketplace appeal cases, including submitting appeals and for appeal hearings.
Ø Track total amount of informational sheets and flyers distributed during outreach.
Ø Collect all consent forms for each enrollment and submit to Navigator Program Manager.
Ø Report to Program Manager once a week by submitting weekly reports of health insurance enrollment and outreach events.
Ø Attend and contribute to monthly Navigator meetings.
Qualifications
Ø A minimum of an Associates or Bachelor’s degree required.
Ø A minimum of 12 months experience conducting community outreach and/or health education preferred.
Ø Demonstrated knowledge of the local South Asian community required.
Ø Ability to build trust quickly with community members and agency partners.
Ø Excellent customer service skills.
Ø Ability to work as part of a team or independently as duties require.
Ø Bilingual proficiency in English and at least one South Asian dialect is mandatory such as Hindi and/or Gujarati required.
Ø Strong communication skills, both verbal and written.
Ø Willingness to work some evenings and weekends.
Ø Strong proficiency with Microsoft Office Suite.
Application Procedure:
PASSi is an equal opportunity employer. Interested applicants are invited to email a cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.
|
